1. Introduction
Welcome to The Great Game (“we,” “our,” or “us”). We are committed to protecting your privacy while you enjoy our adventure experiences. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application and services.
By downloading and using The Great Game, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect information to facilitate your gameplay, process your bookings, and improve the adventure experience.
A. Information You Provide to Us
Based on your booking and account creation, we may collect:
- Contact Information: Name, email address, and phone number.
- Transaction Details: Records of the adventures you have booked, including the date, time, and price paid.
- User Content: Photos or media you upload during an adventure (e.g., completing a challenge).
B. Information Collected Automatically
When you use the app, we may automatically collect:
- Usage Data: Logs of when you log in, your progress in the game, and adventure completion times.
- Device Information: Device type, operating system version, and unique device identifiers (to ensure the game runs smoothly).
C. How We Use Location Data
To play The Great Game, our app requires access to your device's location services (GPS).
- On-Device Processing Only: Your location data is processed exclusively on your device in real-time. We use this data solely to verify if you have reached a specific physical checkpoint required to unlock the next stage of the adventure.
- No Storage or Tracking: We do not send your GPS coordinates to our servers, we do not store your location history, and we do not track your movements outside of active gameplay.
- Your Control: You can enable or disable location services at any time through your device settings, though disabling it will prevent you from progressing in the game.
3. How We Use Your Information
We use the collected data for the following purposes:
- To Provide the Service: Unlocking adventures, verifying completed challenges, and managing game progress.
- Communication: Sending booking confirmations, game instructions, or support messages via email or SMS.
- Security: To detect and prevent fraudulent use of the app.
4. How Your Data is Stored
We take the security of your data seriously.
- Google Firebase: All user data, gameplay logs, and authentication details are securely stored using Google Firebase (a Google Cloud service). Firebase uses industry-standard encryption to protect your data both in transit and at rest.
- Data Retention: We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy.
5. Sharing Your Information
We do not sell your personal data. We only share information in the following limited circumstances:
- Service Providers: We use trusted third-party cloud providers (such as Google Cloud Platform) solely for hosting our secure infrastructure and database.
- Legal Requirements: If required by law, we may disclose your information in response to valid requests by public authorities (e.g., a court or government agency).
6. Your Data Rights
Depending on your location, you may have the right to:
- Access: Request a copy of the personal data we hold about you.
- Deletion: Request that we delete your account and personal data from our servers.
- Correction: Update any inaccurate information.
To exercise these rights, please contact us at: support@playthegreatgame.com
7. Children's Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us so that we will be able to take necessary actions.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us: